Broadcast Operations OPEN | As a Broadcast Production intern, you’ll work directly alongside our production team in ensuring that Jackfish fans outside of the stadium are able to have a FINatic Experience from the comfort of their own home! You’ll be responsible for helping with production behind the scenes by building graphics, writing the broadcast script, setting up equipment, and leading our game day broadcasting crew. We’ll also lean on you and your production skills to time-stamp exciting gameplays and edit video highlights to be shared on social media. It’s important to note that this internship focuses predominately on production behind the camera, not on camera. |
Box Office OPEN | In this role you will handle incoming ticket calls, provide customer service to current and potential ticket package holders, and maintain ticket window and will-call operations for the duration of the season. Help manage ticket information in the ticketing system, assist with data entry, run ticketing reports, and keep records current and accurate using the CRM Software. Develop new customers and maintain a positive relationship with current ticket holders including answering questions, troubleshooting, taking and following through on orders, delivering tickets, and arranging for invoicing. Promote and sell all types of group and picnic options to organizations, and individuals. |
Group Experience & Hospitality OPEN
| As part of the Jackfish Group Experience team, you’ll have a direct impact on groups that choose to join the Fish for all kinds of reasons! Whether it’s a company outing, a birthday party, or a weekly date night, fans in our hospitality areas are looking forward to making memories here at Welland Stadium. During the first half of this internship, you’ll work alongside group experience coordinators to serve groups of fans at all Jackfish home games. Interns who have held this position in the past have been able to build amazing relationships with the fans they interact with, and we expect interns of the future to continue to do the same. In this internship in particular, we will encourage you to take full advantage of your freedom to “listen carefully and respond creatively.” During the second half of this internship, you will learn what it takes to start booking groups for the 2025 Jackfish Season. By the end of the internship, you should have a complete understanding of announcing the game schedule drives demand and how the Jackfish strive to meet that demand with outrageously excellent and expedient service. You will be comfortable talking to representatives from all types of groups and organizations through selecting the best tickets, dates, and locations for groups of all sizes.
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Stadium Operations & Concessions OPEN
| Stadium operations & concessions are a massive part of the fan experience at Welland Stadium, to say the least! As an intern in this department, you’ll have hands-on experience leading and working alongside our amazing group of gameday teammates. You will also help prepare the ballpark for games and events, introduce wacky and creative food and drink options, and oversee inventory management and POS operations. There are a broad range of responsibilities that fall under our operations and concessions departments; but ultimately, you’d be responsible for ensuring an amazing fan experience within the walls of our ballpark through the impact of our concessions and the facility itself.
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Digital Marketing CLOSED | As a Digital Marketing Intern with the Welland Jackfish, you’ll be responsible for working alongside a team of different, fun, and hungry individuals to create unforgettable content for fans, and staff that leaves a long-lasting impression! You’ll assist the marketing team with producing content to be seen around the stadium, on social media, emails, and the team website. We’ll also lean on you to help create graphics using Adobe Photoshop, InDesign, or Canva. From a social media standpoint, your responsibilities will include contributing new ideas and positively engaging with fans! During this internship, you’ll learn about the strategies the Jackfish use in our approach to getting attention and doing things differently!
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Finance Operations OPEN | The individual chosen to work with our Finance team will help ensure all of our finance operations run efficiently so we can continue servicing our fans & teammates well. You will be responsible for registering point-of-sale (POS) opening and closing, running reports through our POS system and Quickbooks, and analyzing reports from different software systems to learn the story the numbers are telling us. You’ll also have the opportunity to lead a group of part-time teammates and be an enthusiastic expert for POS issues during games. Additionally, this intern will help with merchandise operations and to lead teammates at one of the merchandise stations.
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