Welland Jackfish Ticket Return Policy and FAQs

Jackfish Flex Package Holder Questions

Q: What happens to my Welland Jackfish Vouchers (season tickets, flex packages, donation/sponsorship vouchers) with the season being cancelled?

A: Your 2020 tickets are automatically renewed for the 2021 season and all payments will be credited towards your 2021 Welland Jackfish Membership. Please contact your account representative with any additional questions.

If receiving a credit for your 2021 season ticket/ticket plan renewal is not appropriate for your situation, please contact your ticket representative or email the Welland Jackfish at info@wellandjackfish.com. Specific game plan dates and promotions will be announced as quickly as possible once the 2021 schedule is finalized.

Q: What do I do with my tickets or vouchers from 2020?

A: Please keep all vouchers and physical tickets as they will be good for use during the 2021 season.

Q: When can I renew my seats for 2021?

Your credit from all games for the 2020 season will automatically renew your same seats for the 2021 season. If you wish to make any seat changes, please contact your account representative or email us at info@wellandjackfish.com.