Full-Time/Seasonal Positions
Manager, Ticket Operations and First Impressions
The Welland Jackfish are seeking an energetic, organized and customer-focused Ticketing Manager to oversee the Club’s ticketing operations and help deliver an exceptional experience for Jackfish fans.
Beginning in January 2027, the Ticketing Manager will play an important role in preparing for the upcoming Jackfish season, including season membership sales and service, ticket package sales, group sales, ticketing system setup and customer outreach.
Throughout the season, the Ticketing Manager will be responsible for managing ticket sales and service, season memberships, group sales, ticketing accounts and game-day box office operations. This position will serve as a primary point of contact for fans and ticket buyers and will play an important role in driving ticket revenue, retaining season members and ensuring every interaction with the Jackfish reflects the Club’s commitment to outstanding customer service.
The position requires approximately 30-40 hours per week, with evenings, weekends, holidays and game days required based on the Club’s schedule and operational needs.