Food and Beverage Manager

Seasonal, Part-Time (Begins Immediately)
Welland, Ontario
$22.00 per hour (20-30 hours per week)

Overview

The Jackfish seek an experienced Food and Beverage Manager to join our team. The ideal candidate will be able to succeed in a fast-paced environment and display strong leadership skills. The Food and Beverage Manager is responsible for overseeing the day-to-day operations of the food and beverage area and will work closely with the executive team to meet company goals and objectives.

An Overview of Key Duties and Responsibilities

Assists with the operations for all Food and Beverage areas including The Tackle Box, the Fish Bowl, and Newark Patio.
Assists with scheduling and keeping staffing levels reflective of business needs
Provides a training path for new staff, and ensures new staff are properly trained on service standards, computer systems, and menu offerings, before serving any customers
Communicate with other departments regarding event changes, customer concerns and emergency situations
Works alongside staff on all preparatory work prior to opening and closing of eating areas
Manages a high level of cleanliness standards and ensures staff are following same procedures
Delegates duties to all staff to serve customers in all food service areas
Acts as a liaison between members, service staff, and kitchen as needed
Ensures staff are providing customers and guests exceptional member service by providing one-on-one coaching when needed
Provides support by filling in when a server is not available and provides service to tables
Reports any workplace incidents, hazards, and dangers

Highlight of Job Requirements

1 year of relevant supervisory experience required in sport, hotel, full-service restaurant or other hospitality-related industry.
Smart Serve Certification (required)
Valid G License and transportation (required)
Food Handler Certification (nice to have, but not required)
A proven track record in the provision of customer service and the ability to meet performance standards during very busy peak periods while maintaining professionalism during stressful situations
Excellent verbal and written communication skills
Energetic and outgoing, with a positive attitude, driven to provide outstanding customer service
Flexibility to work evenings and/or weekends

To apply

Email info@wellandjackfish.com with subject line "Food and Beverage Manager" with your resume. Posting to remain open until position is filled.